Refund Policy

• Registration will be on a first come first served basis.
• Your entry is only guaranteed once full payment is received.
• Rider substitutions will be allowed until 7 April 2027. After this date, substitutions and rider changes will be allowed on registration day at full entry prices and will only take place under the adherence of the policies stated here.
• Any rider changes will carry a R400 admin fee.
• Refunds up to 7 November 2026 at 75% of the entry fee.
• Refunds from 7 November 2026 until 7 February 2027 at 50% of the entry fee.
• No transfers to 2028 will be allowed.
• Please note that the deadline for complimentary apparel and online purchases will be 7 March 2027. We cannot place extra orders after this date. Click here for the size chart to ensure you select the correct garment size: Download PDF

Substitution Guideline

• Log in using your email and password (alternatively using Facebook or Google)
• Click on your name – top right corner of the screen.
• In the dropdown menu select “My Entries”.
• A list of your entries will be displayed.
• Select “details” for your entry – this will load an overview of your entry.
• In the members table, on the right you will see a substitute button.
• Clicking the substitute button will open the “substitute member” page.
• Enter the email of the person who is going to receive the entry.
• Save.
• You will be redirected back to your registration overview page – note the message at the top of your screen: “Substitution added to change list. Please click ‘confirm changes’ in your changes overview.”
• Click on the changes overview or scroll to the bottom of the page where you will see the ‘Confirm changes button’.
• Once you are sure that the information is correct click ‘Confirm changes’, if for any reason the information is not correct you can withdraw the substitution.
• You will be redirected to the payment page where the substitution fee can be paid.